Privacy policy

Last updated: November 18, 2025

The Zodiac Tees operates this store and website (the “Services”) in order to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services.

By using our Services, you agree to the terms of this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information when you interact with our store:

  • Contact details: name, shipping/billing address, phone number, email address
  • Payment information: credit/debit card details, transaction information
  • Account information (if you create one): username, password, preferences
  • Order information: products viewed, placed in cart, purchased, returned, or exchanged
  • Communications: information you share with us when contacting support
  • Device & usage information: IP address, browser type, pages visited, cookies

How We Collect Information

  • Directly from you when you place an order, create an account, or contact us
  • Automatically when you browse our site (cookies, device data)
  • From service providers (e.g. payment processors, shipping partners)

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, payments, returns, or exchanges
  • Provide customer support and communicate with you
  • Send order confirmations, shipping updates, and account notices
  • Show you relevant marketing and promotions (if you opted in)
  • Improve and secure our website and services
  • Prevent fraud and maintain security

Sharing Your Information

We may share your information with:

Shopify, which powers our online store

  • Payment processors and shipping providers to complete your order
  • Service providers and marketing partners who help us operate our store

We do not sell your personal information.

Security & Retention

We use reasonable safeguards to protect your personal information, but no system is 100% secure.
We retain your information as long as necessary to process orders, provide support, or comply with legal requirements.

Your Choices

  • You can opt out of marketing emails at any time by clicking “unsubscribe” in the email.
  • Even if you opt out of marketing, we may still send you transactional messages (e.g. order confirmation, shipping updates).
  • You can request access to or deletion of your information by contacting us at support@thezodiactees.com

SMS Marketing & Notifications

If you provide your phone number during checkout or sign up for SMS updates, you agree that we may send you text messages (SMS/MMS) for marketing and transactional purposes. Message frequency varies. Message and data rates may apply depending on your mobile carrier.

You can opt out of marketing text messages at any time by replying STOP to any message we send, or by contacting us at support@thezodiactees.com. You may reply HELP for assistance. We do not share your phone number with third parties except for service providers who help us deliver SMS messages, such as Klaviyo or SMS gateway providers.

We do not share SMS opt-in data or consent with any third parties for their marketing or promotional purposes.

Location-Based Services

We do not collect or use precise GPS location data, and we do not send location-based SMS messages.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

Contact

For any questions or privacy requests, please contact us at: support@thezodiactees.com